Support

Spare Parts

Our plants are built to last - some of them have been in operation for over 50 years!
Using original spare parts enables us to greatly extend the operation of our machines. Our Customer Service department is available for any support.

Technical Assistance and Maintenace

Our technical team is always available to assist you with:

• preventive maintenance
• emergency maintenance
• end-of-production visits
• control of start-up and production

Revamping, Upgrade and Overhauling

Ing. A. Rossi provides a service for renovating, modernising and overhauling existing systems, with the objective of improving energy efficiency and consumption, increasing production capacity and communication between machines, and replacing obsolete components with the latest technology and software

Remote Assistance

Ing. A. Rossi systems also offer remote assistance functions. With a simple and secure VPN connection our technical experts can check process parameters, identify faults and support the customer 24/7 in SMART mode.

Engineering and Consulting

The Ing. A. Rossi engineering team is available to study custom projects and solutions, as well as for preventive engineering of new installations. Our more than 70 years in the business enable us to provide advice on most processes and products in the food and beverage industry.

Training

We organise technical training and process simulations for our customers and agents, in order to transmit training in the optimal use of our lines and fast troubleshooting of alarms both on-site and via the operator control panels.

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Ing.A.Rossi Impianti Industriali S.r.l.
Partita IVA: 01819210343
Via Alfred Bernhard Nobel, 15/A
43122 Parma - Italy